Legal
First the saga, then the law. Above is what we promise you — below is what you can hold us to.
Effective August 2026Non-binding summary. This part explains our rules in plain language and is not legally binding. Only the second part of this page shall apply.
Welcome, bold shoppers, to the vast web-halls of Valhalla, where trade is conducted with the same pride and honour the gods themselves would demand. Before you swing your axe and click “Buy Now”, take a moment to study our ancient runes.
By confirming the “Buy Now” runes, you enter into a pact with us, signalling your wish to acquire the goods. But fear not: we shall send you a rune of confirmation (confirmation e-mail) as soon as your order reaches our hands.
Our goods are as coveted as the treasure of Fafnir — so act swiftly, for some offers are as fleeting as a Valkyrie’s silhouette in the mist.
Your gold (or your credit card / PayPal) is accepted with dignity and care. Your payment must reach us before we send the goods into the realm of mortals.
Should you have gazed too deep into the mead-horn at the feast and forgotten to settle your debt, our messengers (payment reminders) shall jog your memory. Do not ignore them — even in Valhalla, debts are taken seriously.
As dragon-ships glide over the waves, so too shall your goods be dispatched to you as swiftly as possible. Yet sometimes even the winds of the gods play tricks upon us — so be patient, noble buyer.
Should an item be unavailable because a troll has plundered our warehouse, we shall inform you faster than a raven’s flight and refund your gold.
You have the right to change your mind. As described in our heroic right of withdrawal, you may return the goods to us within 14 days.
However, goods that have been crafted by dwarf-smiths especially for you, or that perish as easily as the peace between Loki and Thor, are excluded from this right.
We are liable only for the power of your goods — not for any spells or curses that may escape upon opening the packaging (third-party damage).
And should Ragnarök and chaos ever descend upon our affairs (force majeure), we ask for your understanding that even the mightiest warriors are powerless in such times.
Should any one of these runes (clauses) prove invalid, the rest shall remain binding. May Odin and the other gods lend us their aid, that all else shall remain honourable.
We follow the laws of Midgard (the applicable law), not only the rules of the gods.
For any questions, suggestions or the rare case of a dispute, our customer-service skalds stand ready to guide you with wise counsel. Simply send us a message via modern rune-magic (e-mail) or sound the speaking-horn (telephone).
Skål and happy trading!May the gods guide your path and bless your purchases.
popy.rocks EOOD, Sofroniy Vrachanski 8, 9000 Varna, Bulgaria — hereinafter referred to as the SELLER.
The following terms and conditions (T&Cs) apply to all contracts concluded via the online shop of popy.rocks EOOD, Sofroniy Vrachanski 8, 9000 Varna, Bulgaria (hereinafter: the SELLER) with the customer (hereinafter: the CUSTOMER).
These T&Cs contain special provisions for CUSTOMERS who are traders within the meaning of applicable commercial law (hereinafter: TRADER). These special clauses for business transactions are expressly identified by reference to TRADER and do not apply to transactions with consumers as defined by applicable consumer protection law, including Directive 2011/83/EU of the European Parliament and of the Council on Consumer Rights.
The SELLER does not accept the CUSTOMER’s conflicting general terms and conditions, unless the SELLER has expressly agreed to them in writing.
The CUSTOMER may place the desired items in the shopping cart by clicking the corresponding button and then initiate the order process by clicking the shopping cart. Within the ordering process, the CUSTOMER must enter the required contact details for shipping and payment and complete the order by clicking the “Buy Now” button.
Input errors, in particular items mistakenly placed in the shopping cart, can be corrected by the CUSTOMER by entering the desired quantity in the shopping cart and using the available buttons. During the order process, the CUSTOMER can correct input errors at the various stages by navigating to the respective step using the browser’s “forward” and “back” buttons.
The presentation of products in the SELLER’s online shop constitutes merely a non-binding invitation to the CUSTOMER to place an order. By placing the order, the CUSTOMER submits a binding offer to conclude a contract for the items contained in the shopping cart. The SELLER will immediately confirm receipt of the order by automated e-mail. This automated order confirmation from the shop system does not yet constitute acceptance of the offer.
When the contract is concluded
The SELLER will accept the CUSTOMER’s offer after checking stock availability, either by a separate declaration of acceptance sent by e-mail or by dispatching the goods within a period of 5 days after the order. The purchase contract is only concluded upon this separate declaration of acceptance or upon receipt of the goods within the aforementioned period. Issuing an invoice shall be deemed equivalent to a declaration of acceptance.
The purchase contract is concluded with popy.rocks EOOD, Sofroniy Vrachanski 8, 9000 Varna, Bulgaria. The contractual language is English.
The contract text is stored by the SELLER. The order data is sent to the CUSTOMER separately in text form (e-mail). The T&Cs can also be retrieved and printed from the online shop.
Consumers are in principle entitled to a statutory right of withdrawal in accordance with Directive 2011/83/EU (Consumer Rights Directive) as implemented in the applicable member state of the European Union. The legal provisions governing any applicable right of withdrawal are contained exclusively in the right of withdrawal notice, which is available to the CUSTOMER during the ordering process.
Withdrawal
The complete right of withdrawal notice including a model withdrawal form can be found at Right of Withdrawal.
The prices valid on the day of the order, as displayed in the online shop, shall apply. The prices displayed in the online shop are stated in Euro and include statutory value-added tax (VAT).
For the purchase of goods delivered by post in a package or by other means, the following applies: the prices displayed in the online shop do not include shipping costs for packaging and postage. Shipping costs are calculated dynamically during the order process and are displayed in the shopping cart overview before the order is placed.
For all orders and deliveries abroad, a flat-rate shipping charge in accordance with the shipping cost table available in the online shop shall be calculated. The flat-rate shipping charge is also displayed in the shopping cart before the order is submitted.
In individual cases, additional taxes (e.g. in the case of intra-Community acquisitions) and/or duties (e.g. customs duties) may be payable by the CUSTOMER in the case of cross-border deliveries.
The SELLER accepts only the payment methods offered during the order process in the online shop. The CUSTOMER selects their preferred payment method from the available payment methods.
Prepayment. Where delivery is made against prepayment by bank transfer, the CUSTOMER must transfer the purchase price plus any applicable delivery and shipping costs to the SELLER before delivery. Delivery takes place after the full invoice amount has been received in the SELLER’s account.
Invoice. Where delivery is made against invoice, the net purchase price (without deduction) is due immediately upon receipt of the goods and the invoice date. Statutory provisions regarding the consequences of late payment shall apply.
Instant Bank Transfer / Giropay. The CUSTOMER must have an activated online banking account with a PIN/TAN procedure. At the end of the order process, the CUSTOMER will be prompted to enter their data into the pre-filled form. The transaction will then be confirmed to the CUSTOMER immediately.
Credit Card. By providing their credit card details, the CUSTOMER authorises the full invoice amount, including any applicable delivery and shipping costs, to be charged via the relevant credit card company upon due date. The charge is initiated upon order confirmation.
PayPal. The CUSTOMER must have a PayPal account and authenticate with their login credentials. The CUSTOMER must then complete the PayPal payment process and confirm the payment to the SELLER.
Rights of set-off are available only to CUSTOMERS who are TRADERS, and only where the counterclaims have been finally adjudicated, are undisputed or have been acknowledged by the SELLER, or where the opposing claims arise from the same contractual relationship. This prohibition on set-off does not apply to CUSTOMERS who are consumers as defined by applicable consumer protection law.
Unless otherwise agreed with the CUSTOMER, goods are delivered by post (parcel, small package, letter, freight forwarder) to the delivery address provided by the CUSTOMER in the order.
The delivery time is stated separately for each item in the product description on the article page. The delivery time stated there begins, in the case of payment by prepayment, on the working day following the CUSTOMER’s payment instruction to the transferring financial institution; for all other payment methods, on the working day following the date of contract conclusion.
The risk of accidental loss and accidental deterioration of the sold goods passes, in the case of deliveries to traders, upon handover to the trader or an authorised recipient; in the case of a sale involving dispatch, already upon delivery of the goods to a suitable transport operator. In the case of deliveries to consumers, the risk passes upon handover of the goods to the consumer in accordance with the applicable statutory provisions. For the purposes of risk transfer, handover shall be deemed to have occurred if the CUSTOMER is in default of acceptance.
Orders and deliveries are made to the countries listed in the shipping cost table. In the event of delivery delays, the SELLER will inform the CUSTOMER promptly.
If the carrier returns the goods to the SELLER because delivery to the CUSTOMER was not possible, the CUSTOMER shall bear the costs of a new shipment. This does not apply if the CUSTOMER has exercised an existing right of withdrawal in parallel with the refusal of acceptance, if the CUSTOMER is not responsible for the circumstance that led to the impossibility of delivery, or if the CUSTOMER was temporarily prevented from accepting the service offered — unless the SELLER had announced the service to the CUSTOMER a reasonable time in advance.
The SELLER reserves title to the sold goods until full payment of the purchase price has been received.
Goods subject to retention of title may not be pledged to third parties nor transferred by way of security by the CUSTOMER before full payment of the secured claims. The CUSTOMER must notify the SELLER immediately in text form if and to the extent that third parties gain access to the SELLER’s goods.
In the event of a breach of contract by the CUSTOMER, in particular non-payment of the due purchase price, the SELLER is entitled to withdraw from the contract in accordance with statutory provisions and to demand return of the goods on the basis of the retention of title and the withdrawal. If the CUSTOMER fails to pay the due purchase price, the SELLER may only assert these rights if the CUSTOMER has previously been granted a reasonable deadline for payment to no avail, or if setting such a deadline is dispensable under statutory provisions.
Rights in respect of defects in the purchased goods are governed by the applicable statutory provisions, in particular Directive (EU) 2019/771 on certain aspects concerning contracts for the sale of goods.
Defect claims by TRADERS who are merchants within the meaning of the applicable commercial code presuppose that they have duly complied with their obligations to inspect and give notice of defects within 14 calendar days of receipt of the goods in text form. This duty to give notice of defects does not apply to CUSTOMERS who are consumers as defined by applicable consumer protection law.
The limitation period for defect claims by TRADERS is 12 months, calculated from the transfer of risk to the TRADER. This reduction of the warranty period does not apply to CUSTOMERS who are consumers as defined by applicable consumer protection law.
The CUSTOMER’s claims for damages or compensation for wasted expenditure against the SELLER, outside the scope of warranty law, shall be governed by these provisions irrespective of the legal nature of the claim.
The SELLER’s liability — for whatever legal reason — is excluded, unless the cause of damage is based on wilful misconduct and/or gross negligence on the part of the SELLER, its employees, its representatives or its vicarious agents. To the extent that the SELLER’s liability is excluded or limited, this also applies to the personal liability of the SELLER’s employees, representatives or vicarious agents. The SELLER’s liability under the Product Liability Act remains unaffected.
For damage arising from injury to life, body or health resulting from wilful, grossly negligent or negligent breach of duty by the SELLER or a statutory representative or vicarious agent of the SELLER, the SELLER shall be liable in accordance with statutory provisions.
To the extent that the SELLER negligently breaches an essential contractual obligation — i.e. an obligation whose fulfilment enables the proper performance of this contract in the first place and upon whose compliance the CUSTOMER regularly relies (cardinal obligation) — liability shall be limited to the typically foreseeable damage.
Only the data protection provisions of this online shop’s Privacy Policy shall apply.
CUSTOMERS who are consumers as defined by applicable consumer protection law have the possibility, in the event of a dispute, to initiate an online dispute resolution procedure via the EU “Your Europe” portal with the assistance of a recognised alternative dispute resolution body. For this purpose, they may use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
The online dispute resolution procedure is not a mandatory prerequisite for referring a matter to the competent courts, but represents an alternative means of resolving disputes. Any other national provisions governing the conduct of dispute resolution procedures remain unaffected.
The following notice concerns the handling of goods by end users when such goods consist of or contain batteries.
Free collection of used batteries
Batteries must not be disposed of in household waste. You are legally obliged to return used batteries so that proper disposal can be ensured. Used batteries can be returned to a local municipal collection point or to a retailer. As a distributor of batteries, the SELLER is obliged to accept the return of used batteries; however, this obligation is limited to the types of used batteries that the SELLER offers or has offered as new batteries. Used batteries of the aforementioned types may be sent by post with sufficient postage or returned free of charge directly to the SELLER’s registered office.
Meaning of the battery symbols: Batteries are marked with a symbol showing a crossed-out wheelie bin. Batteries containing more than 0.0005 per cent by mass of mercury, more than 0.002 per cent by mass of cadmium or more than 0.004 per cent by mass of lead are labelled beneath the bin symbol with the chemical abbreviation for the respective substance — “Cd” for cadmium, “Pb” for lead and “Hg” for mercury.
More information at Battery and Electrical Equipment Act.
Bulgarian law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
In the case of consumers who do not conclude the contract for professional or commercial purposes, the above choice of law shall only apply to the extent that the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence is not thereby withdrawn.
If the CUSTOMER is a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract shall be the registered office of the SELLER in 9000 Varna, Bulgaria. The same applies if the CUSTOMER is a trader and has no general place of jurisdiction in Bulgaria, or if the place of residence or habitual abode is not known at the time proceedings are initiated. The SELLER’s right to also bring proceedings before the courts at any other statutory place of jurisdiction remains unaffected.
